Moodle troubleshooting

Are you having a problem with Moodle?

See if you can find the answer to your problem below.

• How to clear your browser's cache

• How can I change the order of the modules on my Dashboard?

• I've lost or forgotten my password for Moodle

• How do I create a table with border and grid lines in Moodle?

• How can I make my module available to students? (Module is greyed-out and students say they can't see it.)

• How do I self-enrol on a module?

• I'd like to change the number of emails Moodle sends me

• I can't see my modules in Moodle (staff)

• How do I move files from one folder to another?

• How do I send messages to students?

• How to view your grade and feedback in Turnitin

• How can I see when new items are added to a forum in my module?

• How do I allow my students to see their Turnitin assignment grades and feedback?

• How do I print from Moodle?

• I can't edit the dates on my Turnitin assignment (staff)

• I can't upload my file - Large File (over module limit)

• I can only see one content section, where are the others?

• Students can't see something in my module

• How to ensure students cannot continue to self enrol

• Problems logging in

• How to copy and paste text from Word, and in Firefox

• My Dashboard has got very cluttered - how do I reset it to start from scratch?

If you still cannot find the information you need, please contact learning-technologies@nottingham.ac.uk or phone the IT Helpdesk.