How to clear your browser's cache
This refers to Moodle 4.5 from August 2025 onwards
Sometimes you may need to clear your browser's cache to be able to see updated content more effectively.
One example of when you need to clear your cache is if your Turnitin page is not looking quite right (e.g., dates and similarity scores aren't displaying correctly)
Further troubleshooting of browsers and systems
Here's how to clear your cache
In Firefox
Open Firefox
On the 'Open menu' (Hamburger icon in the top right), select 'Settings'
Choose the 'Privacy and security icon (left hand column)
Scroll to 'Cookies and Site Data'
Select 'Clear browsing data'
If you want to clear all cached data, select ‘Everything' in the ‘When' drop-down menu. Make sure the 'Cookies and site data’ and 'Temporary cached files and pages’ boxes are ticked and click on the 'Clear' button.
Close the browser and reopen
In Chrome
On your computer open Chrome
At the top right, click 'More' (or the three dots)
Click Settings
Click Privacy and Security from the left-hand menu
Click the arrow next to 'Delete browsing data'
In the Delete browsing data window, you can choose the time range for which you want to clear the cache. If you want to clear all cached data, select 'All time'.
Check the boxes next to 'Cookies and other site data' and 'Cached images and files'.
Click on the 'Clear data' button.
Close the browser and reopen
In Edge
Open Microsoft Edge
At the top right, click Settings and more (or the three dots)
Select Settings
From the Menu options on the left, select 'Privacy, search, and services'.
Under 'Clear browsing data', click on the 'Choose what to clear' button
Check the boxes for 'Cookies and other site data' and 'Cached images and files'
Click on the 'Clear now' button
Close browser and reopen
Further help
See also refreshyourcache.com for more detailed information
and Further troubleshooting of browsers and systems in Moodle Help